Integrity Matters
                        February 2, 2005
                      Use your eyes and ears when starting
                      new job
                      
 Question: (E-169)
 
                        Question: (E-169)
                      Dear Jim:
                       I have recently accepted a significant business promotion,
                        in another state, with a new company. What is the most
                        effective way for me to get started, with my new team,
                      quickly and effectively?
                       Response:
 
                        Response:
                       You wouldn't have gotten the job unless you'd developed
                        a strong and successful track record and were effective
                        in selling yourself. Organizations do not move people
                        across the country unless they possess credentials, capacity,
                      motivation and communications skills. 
                       You can manage your successful assimilation into this
                        new company around seven purposeful and constructive
                        actions: 
                      
                        -  Listen to those who know the ground rules, the issues
                          and the history of the organization you've chosen to
                          join. It's true that others seldom care how much you
                          know until they know how much you care. Take the time
                          to listen to the stories of those who have worked in
                          your new organizations. 
                        -  Ask for help from new colleagues, in a whole variety
                          of legitimate ways. Thanking those who guide your orientation
                          will make them your partners in the assimilation process. 
                        -  Observe, with appreciation, how tasks are accomplished,
                          how decisions are made and communicated. Watch behavior
                          and customs carefully. Seek understanding first. Learn
                          the traditions. Find out the reasons for celebrations
                          that may not be obvious when first encountered. 
                        -  Acknowledge that you're eager to learn about your
                          new environment and will very much appreciate input,
                          including timely and forthright feedback -- especially
                          in areas where you're making mistakes. 
                        -  Wait for the real "hiring moment" to happen.
                          Appointing individuals to positions is the work of
                          managers, executives and boards of directors. However,
                          getting hired is what happens when those around you
                          decide that you are worthy of their trust, respect
                          and admiration. 
                        -  Exhibit integrity-centered behaviors by modeling
                          character, honesty, openness, authority, partnership,
                          performance, charity and graciousness.
                        -  Avoid lamenting about relocation challenges, including
                          corporate policies that require certain personal adjustments.
                          Solve your own personal "moving problems" including
                          securing all utility hook-ups, relying upon your Realtor
                          or other professionals outside of your company. One
                          possible exception, and this is a judgment call, would
                          be the person who selected you. This person is likely
                          to be highly motivated to help you be successful. 
 Everyone else wants to work with you to increase their
                        own personal and organizational productivity, and their
                        impact upon you. Seek their help on company-related issues. 
                      Now that you've accepted your new job, you're expected
                      to assimilate, personally and professionally, with enthusiasm,
                      efficiency and integrity. In a word, Listen, listen, listen.
                      You won't get a second chance to make a first impression.