Integrity Matters Broadcasts

October 1, 2005


Dear Friends:

Thank you, in advance, for passing along your feedback on our October, 2005 -- Broadcast: Listening. It is time for us to listen to your feedback and shape future Broadcasts around topics and timeframes that work best with and for our readers.

Listening is a key to success and impact, personally and professionally. Listening is a manifestation of integrity - as it pertains to relationships. Constructive listening, more than any other single activity, reflects our Eight Attributes© of Integrity-Centered Leadership. When you are listening, how often and thoroughly do you demonstrate:

  1. Character: consistency between word and deed?
  2. Honesty: truthful communication?
  3. Openness: operational (and interpersonal) transparency?
  4. Authority: encouragement of others involved in the communication?
  5. Partnership: fulfillment of the obligation to be a solid participant, in a timely way?
  6. Performance: treating conversations with respect and appropriate confidentiality?
  7. Charity patiently seeking clarity and understanding before making judgments?
  8. Graciousness: showing respect when confirming and challenging others?

Five steps to more effective listening:

Step one: on the path to more effective listening is to think, objectively, about how you conduct yourself in various give-and-take situations. Then compare your self-assessment, demonstrating communications courage by soliciting external input, clear feedback, with input from those with whom you associate. When perceptions are offered - listen and respond, using only two words: thank you.

On the subject of thinking: "Some people think they are thinking when all they are really doing is rearranging their prejudices." - attributed to William James

In light of the above, be aware. If you make people think that they are thinking, they will love you; but, if you really cause them to think, especially about some of their own inconsistencies, they might hate you.

Closed minds are disappointing and unproductive and there is no end to which some people will go to avoid the labor of thinking. In a wide variety of areas, prejudice rules out honest and objective evaluation. Rigid thinking is the lock on the door of a closed mind. For ways to open the mind, strengthen thinking and improve listening, consider these additional four steps:

Step two: on the subject of thinking, to make sure you know how you are measuring up, answer these six questions:

  1. How well do you listen?
  2. Do you communicate effectively?
  3. What is your level of clarity on issues?
  4. How do you tend to move vision to action?
  5. Will your cultural and behavioral concepts be readily translated into operating behaviors?
  6. What will be your time-frame for engaging colleagues (personally and professionally)?

Step three: determine the best time for you to leverage the benefits of our Portrait© process for and with your organization:

Step four: Please respond to this: Have you been fired - by those with whom you work? How might you learn, for sure? What can you do after you have been fired, to make things better, more productive and more pleasant - to stay hired or get re-hired? Here are answers and guidelines:

Step five: To understand and capitalize upon the candid and valuable input of those with whom you work, utilize the Feedback© process of Dimension Five Consultants, Inc.:

It boils down to listening. Here is what a colleague recently printed about me and our work: "Jim Bracher and his team have ;provided executive counsel for 8000 individuals, from around the world, for 26 years. By leveraging objective behavioral information and relevant expertise, clients increase efficiency, confidence and productivity." Listening is the foundation for success and is the platform for productivity, in all aspects of living, personally and professionally:

Assuming that it is true that we teach best what we most need to learn; then please enjoy the three lessons below, which are definitely for me and just maybe for a few others:

  • "Knowing others is intelligence; knowing yourself is true wisdom. Mastering others is strength; mastering yourself is true power." -- Tao Te Ching
  • "Maturity begins to grow when you can sense your concern for others outweighing your concern for yourself." -- John MacNaughton
  • "More people would learn from their mistakes if they weren't so busy denying them." - Anonymous

Success starts and ends with listening. So, listen.

Please provide us with your feedback on this Broadcast, so we can listen to you.



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